For information about the management, property portfolio and performance of Newmark Property REIT.
investorrelations@nprmanagement.com.au
REGISTRY
For enquires regarding account balances, distributions, requesting a statement or changing contact details.
Please have your investor number as shown on your statements. Log into the portal or contact by phone or email.
Within Australia: 1300 737 760 Outside Australia: +61 2 9290 9600
newmark@boardroomlimited.com.au
Complaints Handling
You can contact us by one of the following methods:
In Writing | |
By email to: investorrelations@nprmanagement.com.au | |
By post to: C/- BWP Management Limited Level 14 Brookfield Place Tower 2, 123 St Georges Terrace, Perth WA 6000 | |
By Phone: | (08) 9327 4425 |
Please tell us:
- Your name
- If your complaint relates to the units you hold in BWP Trust, or a distribution relating to that holding, please provide the name and address under which those units are recorded on the register
- Your preferred contact details
- What your complaint is about and the resolution you are seeking
Your complaint will be acknowledged within 24 hours or as soon as practicable.
We will try to resolve your complaint as quickly as possible and keep you informed of progress.
If it takes longer than 5 business days to resolve your complaint we will confirm the outcome to you in writing. We will aim to have resolved your complaint within 30 days.
Your right of review
AFCA’s services are free. AFCA may be contacted at:
Website: | www.afca.org.au |
Phone: | +61 1800 931 678 (freecall) |
Email: | info@afca.org.au |
Post: | The Australian Financial Complaints Authority Limited(AFCA) GPO Box 3 Melbourne, VIC 3001 |